Frequently Asked Questions
Everything you need to know about your Targus gear and orders.
What is the warranty policy on Targus laptop bags and cases?
We offer a limited lifetime warranty on all laptop bags, cases, and backpacks, covering defects in materials and workmanship for as long as the original purchaser owns the product.
How do I know if a docking station is compatible with my laptop?
Compatibility depends on your laptop's port (USB-C, Thunderbolt 3, or USB-A) and operating system. You can check our online Compatibility Guide or the product specifications page for detailed hardware requirements.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-7 business days. Once your order ships, you will receive an email confirmation containing a tracking number to monitor your delivery status in real-time.
What is your return policy for electronics and accessories?
If you are not completely satisfied, you can return your items within 30 days of purchase. Products must be in their original packaging and include all cables, manuals, and accessories.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.